Project Manager

◦ Manage multiple AV system integration projects simultaneously, from design and consultation to installation and after-sales support.

◦ Collaborate with clients, contractors, and team members to ensure successful project completion.

◦ Lead and manage a team of installation technicians to ensure timely and efficient project delivery.

◦ Utilize project management software (such as D-Tools System Integrator and scheduling tools) to manage and streamline projects, design, procurement, installation, and scheduling.

◦ Utilize company resources to assist in all aspects of the project life cycle.

◦ Maintain project schedules and keep all team members and departments up to date on project status.

◦ Conduct project site surveys and create documentation for projects.

◦ Conduct thorough project snagging and create full handover documentation.

◦ Monitor project budget and expenses to ensure profitability.

◦ Bachelor's degree in a relevant field (e.g. Electrical Engineering, Audio Visual Technology, Project Management).

◦ 5+ years of experience in project management, preferably in the Audio Visual System Integration industry.

◦ Strong technical knowledge of AV systems, including but not limited to Audio, Visual, Lighting, and Networks.

◦ Experience using project management software, such as D-Tools System Integrator and scheduling tools.

◦ Excellent communication and interpersonal skills, with the ability to effectively communicate with clients, contractors, and team members.

◦ Strong leadership and management skills, with experience leading a team of technicians.

◦ Strong organizational and time management skills.

◦ Attention to detail and ability to maintain high quality standards.

◦ Proficiency in AutoCAD and Vectorworks is a plus.

◦ PMP certification is a plus.

◦ Reporting:
▪ Reporting to clients, contractors, and internal teams via email or other communication channels.

◦ Timelines:
▪ Cycle time: The amount of time it takes to complete a project.
▪ On-time completion percentage: The percentage of projects completed on time.

▪ Time spent: The amount of time spent on each project.
▪ Planned hours vs actual time: The comparison between the planned project hours and the actual time taken to complete the project.
▪ Resource capacity: The availability of resources during the project duration.

◦ Quality:
▪ Customer satisfaction/loyalty: The level of satisfaction and loyalty demonstrated by customers.
▪ Number of mistakes/errors: The number of mistakes or errors made during the project.
▪ Customer complaints: The number of complaints received from customers.
▪ Number of snags after handover: The number of issues that arise after the project has been completed and handed over to the customer.

◦ Effectiveness:
▪ Tracking of materials: The ability to effectively track materials throughout the project duration.
▪ Training for the projects: The level of training provided to team members before and during the project.
▪ Number of change requests: The number of requests for changes made during the project.
▪ Number of additional requests for material: The number of requests for additional materials made during the project.
▪ Completion and documentation: The level of completion and documentation achieved during the project.

◦ Planning/Task Management/Scheduling:
▪ Setting tasks related to projects for other departments and effectively managing time.
▪ Full planning ahead of time with full product documentation available.
▪ Project briefing to technicians and technical teams before reaching the site.